Away & Arrival
Ready before you arrive.
Away & Arrival coordinates pool care while the house is quiet and before you return. We agree on the visits, updates and arrival plan with you.
While you’re away
The house is quiet. The visits continue.
Each agreed visit is entered in the Pool Record, with photos sent to the owner or estate manager. We explain anything that needs a decision.
Arrival
Tell us when you expect to return.
We confirm the arrival plan by phone. Dates can change; let us know, and we’ll talk through the revised plan.
Confirmed on the call
- The poolThe last visit, timed to your return
- The spaReady, or left off, as you prefer
- SettingsHeater and lighting, as agreed
- Who to tellYou, or the house manager
Coordination
One point of contact for the house.
We agree who receives each entry and who can approve additional work. Access arrangements are discussed privately, by phone.
The owner
Receives each entry, with photos. Approves anything beyond the agreed care.
The house manager
Optional. Can receive the entries and coordinate access, if you’d like.
Ashgrove
One number, one technician, and the Record kept current.
Next
Let’s plan the care around the house.
Share your neighborhood and who we should coordinate with. We’ll talk through the details before confirming any visit.
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