Questions

A few things to know before your first visit.

Start with the price, the day or getting to the pool. If your question is about your own property, send it with your request.

Price and scope

How much is weekly service?

Weekly Service starts at $165 a month and Chem-Only at $95 a month. Pool size, condition, access and scope set the quote.

Are chemicals included?

Routine chemicals are included in both monthly plans. Recovery work and repairs are quoted separately.

Are filter cleans included?

On the weekly route, a filter clean comes every 4 months and costs $85, on that month’s statement. Your quote states this in writing.

Is my visit at a fixed time?

The day is set after your address is confirmed. We arrive between 8 AM to 2 PM. It is not an online appointment.

What about rain or holidays?

If lightning or a holiday moves your visit, your note tells you ahead of time and the stop moves to the Saturday make-up day.

Do I need to be home?

Not if access has been agreed. Keep pets inside and leave a clear route to the pool and equipment.

Where do I give you the gate code?

By phone, after your request. Please don’t put gate codes or alarm details in the website form.

Do you service screened pools?

Yes. Screened-in backyard pools fit the route. Tell us which enclosure door to use and anything to know about the latch.

How will I know you came?

Every visit ends with a note and a photo, sent by email the same day. The example on this site is labeled EXAMPLE.

Will extra work happen without asking?

No. Repairs, replacements and other extras wait for your approval of a written quote.

Does the form book a visit?

No. It asks us to get in touch. The scope, price and day are agreed separately.

How do I cancel or pause service?

Call or send a request. Service runs month to month; give 30 days’ notice to stop. Pauses are agreed with the owner.

Do you service shared community pools?

No. This route is for private backyard pools. Commercial and shared community pools are outside this site’s offer.